Jim is a fractional CTO and technology advisor who helps growth-stage companies scale their engineering teams, adopt pragmatic DevOps practices, and modernize SaaS platforms. As president of Cuff Technology Solutions, he partners with founders and engineering leaders to improve delivery velocity, build and run SaaS solutions at scale, and enable the thoughtful integration of AI into software engineering.

Jim has held senior technology roles at Amazon, Klaviyo, Constant Contact, and Veracode. At Amazon, he led the team responsible for Alexa's factual and knowledge-based Q&A capabilities, powering human-authored content systems delivered to millions of Alexa users. At Klaviyo, he helped guide engineering operations through rapid scaling and supported the company's successful IPO.

What do you appreciate about being a collaborator at Newcastle?

I really appreciate the diversity of professional backgrounds that Newcastle has brought together. While everyone is deeply experienced, the variety of backgrounds and perspectives are so unique. I bring my perspectives around how to really "make things go" when it comes to technology and technical teams, balanced with overall business goals.

What was your childhood career dream and how different is it from what you're doing now?

Professional basketball player. But scaling up tech after you've found product market fit feels just as good as hitting a jump hook.

What's your most controversial food opinion?

Dunkin’ Donuts has the best coffee (which I consider non-controversial).